Jarrod was very polite and professional. We made a decision for another car instead of the one we had already test drove. And he was more than helpful getting us the car we wanted!

Dropped via tow my 2023 GMC Sierra truck at Leman's to get it diagnosed and fixed after it broke down inexplicably on Interstate 55 at the 55 Business exit 167 (northbound). Started to get status within 2 Business days. Took about 1 week to get an initial diagnosis (Transmission cooler line failed and transmission lost all its fluid) since they had to get time on the schedule of one of their two Diesel technicians. Once the initial diagnosis (Visual) was done they had to order parts in order to refill and test the transmission. Parts (cooler line) came in about a week later. Transmission not operable. So they had to turn it over to their transmission specialist to dismantle and fully check all subcomponents of the transmissions to see if an onsite rebuild could be accomplished per General motors procedures another week plus. Service Specialist Alvania (Al) generally kept me informed as progress was being made from intake, to initial diagnosis, to parts ordering to confirmed diagnosis, to transmission full spectrum assessment and submission to the GM Representative requesting a new (rebuilt) transmission, to GM approval, to transmission a Acquisition and receipt, to installation and road testing. Also spoke to service manager Troy once when I hadn't heard from Al in a few days. Altogether it took 1 month from July 11 to August to get my truck back repaired. I greatly appreciate Al and Troy and all the Leman's Technicians involved with working the process required for GM to approve a replacement transmission due to the GM part (transmission Cooler hose ) failure. Also Al did a great job of communicating with my local (northeastern Illinois) GMC Dealership that provided all maintenance and previous repairs to the truck. I gave 4 stars as the process took one month, some due to Lemans resource (technician) constraints and mostly, I believe, due to the GM major component assessment process requirements.

I brought my car in to get a new shifter knob! They gave me an estimate that said the part would be $334 with $290 in labor! They want me to buy, I consider unnecessary parts to fix this! I bought a new shifter knob on Amazon for about $25! YouTube videos show that this would take about 30 minutes to fix an hour at the most!

What a great service experience! The team got my car in quickly, got to work on my car and had me all set before lunch time! Griffin was a fantastic advisor, and with his help the team knocked my service needs out of the park!

Aaron Rench worked so well with us being in Missouri and giving us all the information we needed to purchase our New Buick Enclave. He even had it delivered to us! Very hard working and Honest!! Thanks Aaron Rench

So I bought a used but nearly new 2026 Trax Activ. Previously had a 2020 Trax LS. I was completely excited about the decision and loved the newer version of the Trax. We took it on the first road trip after having it for 5 days. The vehicle was great. I did notice a few issues but nothing stuck out as being serious. After 5 days we returned home and everything still seemed fine. Went to go to work the next morning and my check engine light was on. Getting alerts from all the apps about needing service. So I took it in and Tim did a great job at getting the repairs done and got me back in my vehicle. So the following week, I go to get in my car for work and again, my check engine light is on. This was actually starting to upset me with what should be an exciting time on buying a newer vehicle. So I take it back to the dealership and Tim takes care of my vehicle again. Assuring me he recently purchased one as well and he really enjoys his. Told him “I’m trying to”. Well it’s been a week since my vehicle has been in the shop and I can say I’m honestly able to enjoy my new purchase. I absolutely LOVE IT!! Thank you Tim for assisting in repairing my Trax!!

Aaron was awesome to work with. The new car manager was great, she found me what I wanted.

Good

Thank you to my salesman Tyler for the help and great experience!

Fast and efficient thank you

Carson was great to work with. He made finding the right truck so much easier & Amanda in financing made the paperwork side of things as easy as paperwork can ever be.

Good experience so far. Fair deal on trade. Great professional interactions with dealership personnel.